• You may issue a return within 30 days of receipt.
• Return shipping charges are born by the customer and are non-refundable. 
• If the return is caused by the product quality or the mistake from us, you will be guaranteed to get 100% refund or a free replacement.
• Gifts redeemed are non-returnable and cannot be exchanged for cash. 
• Please contact our customer service at support@enduraxphoto.com to confirm the nearest warehouse address for you.
• Items returned must be in the same condition that you received it and with the original packing. We do not accept a returned item that is worn, damaged, washed or altered in any way.
• We do not accept returned items that were sent back directly without contacting us first.
• Please be sure to attach the order number and the order screenshot of the item you purchased for us to verify.

REFUND POLICY

• Once your return is received and inspected, we will email and discuss with you about the refund matter.
• Please note, we only accept to refund to the payment account, which is the account recorded on our order system. Change account or refund to families' account are not acceptable.
• The refund will be refund to you within 3 business days after we verify your account.
• If you couldn't receive the refund, first check your bank account, then contact your credit card company, it may take some time before your refund is officially posted.
• If you’ve done all of these and still can't received your refund yet, please contact us at support@enduraxphoto.com. Our after-sales department will help you reslove the issue.