IntroWe offer a 30-day return policy. Return shipping charges are born by the customer and are non-refundable. If the return is caused by the product quality or the mistake from us, you will be guaranteed to get 100% refund or a free replacement. Gifts redeemed are non-returnable and cannot be exchanged for cash. Please contact our customer service at firstname.lastname@example.org to confirm the nearest warehouse address for you.
- You may issue a return within 30 days of receipt.
- Items returned must be in the same condition that you received it and with the original packing. We do not accept a returned item that is worn, damaged, washed or altered in any way.
- We do not accept returned items that were sent back directly without contacting us first.